Welcome
Thank you for the opportunity to discuss the leasing of what is likely one of the biggest investments you will make, your property.
As fellow rental providers, we understand the importance of the decision to lease your property and the task of choosing the right Real Estate Agent to partner with you.
To assist you in making the best decision, we have put together this short and concise information pack, which will allow you to understand some of the key elements which should be considered during this critical phase:
- An overview of what makes our services unique
- Our thorough Tenant selection process
- A guide on some of the leading-edge technology we utilise
- Why it’s best to let a professional look after your rental property
- Tips on how to maximise your annual Tax Returns through your rental property
- Tips on protecting your investment and mitigating your liability
- Meet our amazing team
- Our property management fee structure
- What our rental providers and renters say about us
At Everywhere Real Estate, our success has been built on repeat and referral business – we don’t advertise our business or services, meaning that our continued growth whilst remaining one of the highest rated agencies in Victoria is a true testament to the quality of service we provide to our partners and clients.
We are proud and excited about achieving the best possible results for you, and we’re ready to start immediately in partnering with you and your property.
If you have any questions regarding the process, please feel free to call us at any time on 03 9526 8103.
We look forward to discussing the next steps and welcoming you to the Everywhere Real Estate family.
Kind Regards,
Everywhere Real Estate Metro
Our Difference
At Everywhere Real Estate, we are changing the perception of the typical Real Estate Agent, by being genuinely down to earth, compassionate and humble.
We have been involved in every real estate transaction as fellow Rental Providers, Renters, Vendors and Buyers. We understand and aim to eliminate the stress and tension we’ve seen between Rental Providers with other Agents. We instead break down those walls and have easy going conversations about important and life changing decisions.
We just happen to achieve great results in the process!
A More Personal Approach
Offering a more personal service, our dedicated and hard-working team will ensure that whether you’re looking for local knowledge or a global perspective on your property, you will find it with us.
We know that no two homes are the same, and that no two people want the same thing from their home. That’s why we take the time to listen to you and to really understand what you’re looking for.
A Focus on Integrity & Results
We pride ourselves on developing long and prosperous relationships with our clients, Renters and Rental Providers, based on honesty, trust and a genuine partnership.
We appreciate that buying, selling and leasing can be an emotional experience and we’re committed to helping you confidently take each step.
Our smart, innovative, collaborative and concentrated approach, ensures you’re getting the most current and accurate advice – along with outstanding results.
We concentrate on our client’s properties and are renowned for our premium results. The Everywhere Real Estate approach is unique. We’ve never believed in following the herd or done something a certain way just because “that’s how it’s always been done”.
Don’t take our word for it, with a little research about us, you will quickly see that these are not claims about our service, they are facts!
Taking the Worry out of being a Landlord
Being a Rental Provider can be stressful, cumbersome on your time and take the joy out of being a property investor!
To feel comfortable and relaxed as a Landlord, it’s important to have a dependable guide.
At Everywhere Real Estate, we never leave anything to chance.
Every member of our team has a can-do attitude and takes accountability for their actions, so you can be certain we’ll get the job done right first time, and that you will be kept up-to-date with every development and given candid advice to help you maintain and grow your property portfolio.
Depth in Digital Marketing & Vast Network of Partners
Utilising the latest digital marketing tools, along with our continued research in the ever-changing consumer requirements, we ensure to maximise the number of prospective suitable tenants which will be targeted to lease your investment property quickly and efficiently.
All relevant avenues are explored during this very thorough and extensive process. Whilst we campaign and market your property, we continually review responses and customer feedback, and discuss with you any adaptations required to our strategy along the entire way.
We have vast and prestige leasing success, powerful negotiating skills, and we’re committed to applying the necessary time and energy to your rental property.
Whether it’s a one-bedroom apartment or a multi-million-dollar home, Everywhere Real Estate will create a competitive environment to lease your home, and to a quality Tenant.
This is why many of our customers are not only allowing us to lease their investment property, but their growing portfolio of properties throughout Victoria.
Our Award Winning Service
Rental Agency of the year
This recognition is a true testament to our dedicated Property Management team, who go above and beyond every single day to care for our landlords, tenants, and the homes we manage. In an industry that’s fast-paced and often challenging, we’ve built our reputation on trust, transparency, and a genuine commitment to treating every investment as if it were our own.
Top 100 Rental Agency of the year
In a field of thousands of agencies nationwide, being named in the Top 100 is a true honour—and a reflection of the unmatched dedication, care, and expertise our Property Management team brings to every single home we manage.
This national recognition celebrates the trust our clients place in us, the high standards we uphold, and the genuine passion we have for protecting and growing our clients' investments.
Sales Agency of the Year
This achievement isn’t just a title—it’s a reflection of the hard work, unity, and relentless dedication of our entire sales team. From first inspections to final negotiations, every step of the journey is handled with care, strategy, and a shared commitment to delivering exceptional results for our clients.
Sales Agent of the Year
This prestigious accolade that celebrates outstanding client service, sales results, and community impact. This win is a reflection of Archi’s unwavering dedication to his clients, his deep expertise in the property market, and the trust he’s built over more than two decades in the industry.
Our Service Guarantee
now You have nothing to lose!
We understand that you as a rental provider have a range of agencies to select to manage your investment.
When it comes time to selecting the right agency, what is it that you’re looking for? Most base their decisions on Agency experience, Property Managers experience, quality of service and fees.
Our service guarantee is in place to make your decision even easier. Every new Rental Provider will be provided with a ‘Service Guarantee Certificate’ when they sign a new management authority with Everywhere Real Estate.
If we don’t fulfill our obligations on providing you with the highest levels of service as outlined in our management authorities, you can simply transfer management to another agency, and we’ll refund you the first three months of management fees.
Selecting a Renter for your property
Our friendly team consistently provide prompt responses to any enquiries received regarding your property and will quickly arrange for property inspections with prospective Tenants to be undertaken, processing any suitable applications within 24 hours in most instances.
This will ensure that no prospective suitable Tenant applicants are lost and will also minimise the vacancy period of your property. All prospective Tenants are thoroughly, intimately and carefully screened using our specific 4-Stage selection process:
- Identification – 100 points of ID required (Drivers Licence / Passport / Proof of Age Card / Pensioner Card / Birth Certificate / Medicare Card / current bills etc.)
- Income Verification – (current payslips / letter from employer / bank statement / Centrelink statement / professional reference etc.)
- Reference Checks – comprehensive Tenancy rental history checking through previous Agents and personal / professional reference checks. This includes checking proof of home ownership, debts etc.
- Of course, you have the final approval – You will always be contacted prior to any tenancy. Prospective Tenants are only officially approved by us when you approve them!
Technology
The way people work today has changed dramatically over the past year.
Fortunately, we haven't needed to change a thing!
From the first day we started operating in 2011, investing in technology has been a decision not based on cost, but instead on improved productivity, results and continuous improvement! Technology investment has been centered around simplifying processes for our team and clients, ensuring that we don't get caught up with the mundane (and necessary) parts of property management, and instead focus on providing you, your property and Tenants with the highest quality of services.
Cloud Based Technology
Everywhere Real Estate made an environmentally conscious decision in 2016 to become a paperless office and invested heavily into equipment and systems. This has enabled us to digitally store traditionally hard / physical files, all within a secure and encrypted digital "cloud" network.
Unlike most other real estate offices, we have access to all of our files 24/7 and don’t need to be in the office to find any of your documents.
Equipment
All team members are provided with the latest mobile technology, including Microsoft Surface Pro PCs and Samsung Galaxy phones. This ensures that they are equipped with the latest technology to undertake their duties efficiently, from anywhere, at any time.
Using Office 365 means our emails are synced with our calendars and can be accessed anywhere, anytime.
Furthermore, with our databases being digitally stored in the "cloud", the team are to access files online anywhere 24/7.
3D Virtual Tours
Everywhere Real Estate has invested in a 3D camera technology, enabling us to provide virtual tours in-house for all properties within our inventory.
Realising the impact which Covid-19 restrictions have had on physical property inspections throughout 2020, Everywhere Real Estate are now able to virtually show and conduct digital walkthroughs with perspective Tenants across any property, 24/7. This has also detrimentally increased interstate interest from perspective Tenants, as they not be able to always attend physical site inspections.
Landlord & Tenant Portals
All of our Tenants and Landlords have access to our specially designed Property Management Software, where they can access their property details such as: Inspections, Payment Status, Lease Agreements, Maintenance. Statements 24/7 from any PC or smart-phone device*.
Online Inspection Booking and Enquiry System
No tenant is ever missed as our automatic response system replies within minutes to all online enquiries received. Questions are answered and inspection times are sent to all prospective tenants allowing them to register for upcoming inspections.
Digital Agreements
All of our agreements are digitally produced in PDF format and sent through DocuSign for digital signatures. Reminder emails are automatically sent to ensure no signature is missed and once all parties sign, everyone automatically receives a copy of the completed document.
Digital Ingoing/routine/outgoing reports
We use Inspection Manager to provide the best most comprehensive inspection reports. This app produces a detailed report of your property, including up to 400 photographs for your reference, allowing us and you to easily compare the condition of the property from when the tenant moved into them vacating.
Why Do I Need a Property Manager?
Many aspiring Landlords believe that owning an investment property is a bliss and a dream come true... You simply sit back and collect the rent, while your tenants take the utmost care of your property.
If only that were always true...
Unfortunately, this is not always the case and without a Property Manager, you’ll be responsible for everything. This includes, but is not limited to, taking images of your property, campaigning the property, advertising the property across various platforms, conducting scheduled and unscheduled open houses, drafting legal contracts and Lease Agreements, coordinating insurances, submitting tenancy transfers, lodging and managing Bonds with RTBA, conducting Ingoing, Routine and Outgoing Reports, managing any VCAT requirements and a raft of legal requirements and obligations... the list of tasks and responsibilities goes on and on...
The extensively trained and qualified Everywhere Real Estate, Property Management team takes all the hassle out of being a Landlord, allowing you to actually sit back and collect your rent. Maybe dreams do come true after all!
Legislation Amendments
Amended legislation which was passed back in 2018 by the Andrews Government came into effect on 29th March 2021 - the day after the Covid19 Emergency Legislation and rental moratorium ended.
One of the main changes to the legislation is the terminology that is used whereby Tenants’ will be known as ‘Renters’ and ‘Landlords’ will be known as ‘Residential Rental Providers’. Below we will provide an update in regards to some of the most important aspects of the changes to:
- Property conditions and repairs
- Mandatory Disclosure
- Modifications that a renter can make, with an without permission
- Transitional Arrangements
- Minimum standards
- Safety Related Activities
Changes as ammendments to tenancy legislation is always a top topic in politics and our team is in consulation with real estate bodies and authorities to ensure that any legislation is fair to both the renter and rental provider. Without our continued lobbying as Real Estate Institute of Victoria (REIV) members, the system of investment property ownership is becoming even more difficult for the rental provider.
Maintenance
If ever there is a fault or incident with your investment property, without an Agent, as the Landlord it will be your responsibility to manage and rectify. It may be a flood at 2AM, or a full power outage, what ever it is, you will be accountable and, in some instances, legally obligated to act when and where it may occur.
By engaging Everywhere Real Estate to manage your investment, you’ll be able to say goodbye to the emergencies as your Property Manager will get the call 24/7 and respond accordingly, acting to minimise your risk to you, your Tenant, your property and your hip pocket!
With decades of experience, our highly qualified team are knowledgeable across all general maintenance requests raised by Tenants.
When engaged, our team is also able to undertake the routine maintenance of your property, including gardens and lawns, swimming pool maintenance and compliance, smoke alarm, gas and electrical safety compliance etc. some of which is mandatory and required to be maintained specifically by law. Furthermore, you can rest assured that Everywhere Real Estate engage only the best suited and qualified contractors to undertake all works, blending cost reduction with high quality work to ensure maximum efficiencies for you as the Landlord, and the Tenant.
And…. if your investment is vacant, our team is able to keep the property well-maintained, giving it a lived-in, occupied appearance – a deterrent for any would be vandals and thieves.
Sourcing & Screening of Renters for your investment
At Everywhere Real Estate, our Property Management team have access to a wealth of resources which enable our team to identify suitable potential Tenants faster, helping you to keep that rental income coming.
Using our unique data-driven cloud based and integrated systems, we are able to promptly capture all enquiries and respond to general enquires in real-time instantly 24/7.
Our system is also able to capture potential applicants’ specific criteria and match potential properties for them instantly, ensuring that no stone is left unturned. Property applications submitted by potential Tenants are processed in real-time, including previous rental and employment reference check requests etc.
Furthermore, the Everywhere Real Estate system is able to score each application and provide a total score percentage on their suitability against the property, by taking in account factors such as affordability, rental history, employment status, dependents etc. ensuring that all applicants are effectively and efficiently screened and vetted, every time.
Avoid Legal Problems
New regulations are constantly coming into effect, and staying up to date can be a full time job. Our professional property managers are experienced with landlord-tenant law and are able to navigate the minefield of various complexities to make sure you stay on the right side of the law
Get the Income Balance Right on your Property
Our team of experienced Property Managers know the property market, what the competition is doing and also what potential Tenants are looking for, we can slot right into that “sweet spot” : the amount of money that you can realistically charge without risking longer vacancy rates due to being overpriced.
You don't have to be the 'Bad Guy'
Let our team handle all of the “not so nice” aspects such as enforcing the terms of the Lease Agreement, collecting the rent, or if necessary, evictions and the entire VCAT process. Our Property Managers will handle it all – quickly, professionally, efficiently, and in compliance with all mandatory state code and regulations, whilst minimising your risk and cost.
Tips to Maximize your return
Our expert team provide tips on ensuring that you are maximising your rental by providing ideas on maintenance, renovations and Government incentives.
Maximizing your Tax Returns
Depreciation Schedules
Depreciation of an investment property is one of the best tax breaks available to property investors, but you’ll need a Depreciation Schedule in order to claim it.
There are two types of depreciation allowances available to investors:
- Depreciation on building allowance
- Depreciation on plant and equipment
In order to create a Depreciation Schedule, you’ll need to schedule a site inspection with a qualified quantity surveyor if your investment property was built after 1985 and / or the costs of construction are unknown. This is a requirement of the Australian Tax Office (ATO).
The best time to create a property Depreciation Schedule is as soon as you settle a purchase on an investment property or before your Tenant moves into the property. Having this conducted immediately after settlement is most ideal, as this way the Depreciation Schedule will provide the most accurate values and reduce potential disruptions for any Tenants that may be moving into the property.
You should also create a Depreciation Schedule before and after any scheduled renovations on income-producing properties (investments), as renovations may provide significant tax deductions to you as the Landlord (or your company or superannuation fund).
The cost of preparing your Depreciation Schedule will vary depending on the type of investment property purchased, where it’s located, its size and various other factors. However, don’t let costs deter you as you can potentially gain thousands in tax breaks.
Everywhere Real Estate is able to assist you in obtaining a Depreciation Report for your investment property, simply advise your Property Manager of this request, and we will do the rest for you, ensuring you save time and money in the process.
Pay Property Outgoings through Rental Income
Allowing the outgoings of your investment to be paid through your rental income will make it easier for your accountant to work out your income and expenditure on your investment.
Everywhere Real Estate can arrange to receive your council rates, water rates and owners corporation bills, and enter them for payment from your rental income. At the end of the Financial Year, you’ll receive a detailed statement of all your income and property expenditure which your accountant can easily read.
You no longer need to keep your invoices all year to hand over to your accountant or risk forgetting to claim an expense, ensuring that you maximise your potential tax benefits across your investment.
Protecting your Investment
Landlord & Property Insurance
As a Landlord, it is fair to say that a majority of Tenants will always pay their rent on time every month and treat your property as if it were their own, however, there is always the risk of that some Tenants will leave you out of pocket due to missed rental payments, abandonment, malicious damage, or emergency repairs due to unforeseen events.
Everywhere Real Estateis here to assist you to select the best Landlord Insurance solution for your investment property, ensuring maximum protection for your investment and to give you peace of mind:
- Theft or burglary by Tenants or their guests
- Malicious damage or vandalism by Tenants or their guests
- Loss of rent due to Tenant default
- Legal expenses required to evict a Tenant
The Everywhere Real Estate partner Landlord insurance policy providers have designed policies to protect you and your investment against potential risks that other home and contents insurance policies do not cover, including many of those provided by major banking corporations.
Everywhere Real Estate can assist you in arranging comprehensive coverage and process the invoice annually to ensure that your rental is always covered. Of course, you may always opt to arrange your own policies which our team will gladly utilise and act on your behalf, at no extra cost.
Annual Smoke Alarm, Gas & Electrical Safety Checks
New rent reforms introduced by the Victorian Government has made it compulsory for Landlords to have all smoke alarms across investment properties serviced annually.
Electrical and gas safety inspections and services will be the latest requirements for Landlords to also undertake, and are currently being reviewed for implementation during 2021.
Everywhere Real Estate engages qualified industry leaders in undertaking these services across your investment property, ensuring that you remain compliant at all times and that your investment property meets the legislative safety requirements. This service is available to Landlords at a cost of $109.00 per annum / per property (smoke alarms only), and is recommended to maximise your protection and minimise your liability.
Meet Your Team
In selecting Everywhere Real Estate, you will be engaging a full team of dedicated professionals.
Each member of the team has brought with them a specific set of skills which complements the entire team as a whole, and is considered a “subject matter expert” across their specific element, be it property management, sales, VCAT, tenancy laws etc.
Our team-based approach makes our company more of a real estate practice – ensuring that each member is able to draw on one another to maximise their knowledge and capacity to ensure productivity and create synergies. This model has allowed our team to excel and be unlike the traditional single Real Estate Agent being aware of only their sector, whom are usually unaware of other factors which may affect them, their clients and Landlords etc.
On the successful leasing of your investment property, our whole team is rewarded as everyone contributes and collaborates to get you the greatest result in a marketplace, ensuring maximum attention from the entire team providing a “whole of business” approach to leasing and managing your investment property.
With Everywhere Real Estate, never again will you contact your Real Estate Agent office and be told that your Property Manager is away or unable to talk, as our entire team will be across your property and requirements.
Dani Berko
PROPERTY MANAGER - LEA
18 YEARS EXPERIENCE
Neha Sinha
PROPERTY MANAGER
5 YEARS EXPERIENCE
Archi Altun
founder - LEA
20 YEARS EXPERIENCE
John O'Connell
Senior Sales Advisor - LEA
43 YEARS EXPERIENCE
Jaystina Dhimar
SENIOR Sales ADVISOR
Jo Lin
CBD Office Manager - OIEC
Ahmad Hassan
Sales ADVISOR
David Gu
PROPERTY Assistant
Nitasha Narayan
PROPERTY Assistant
Pricing your Investment
The Importance of not Undervaluing
As your Real Estate Agent representative in the marketplace, our number one priority is to ensure that your asset is never under-valued. This is achieved by carefully handling the marketing, using our proven techniques to attract and engage the very best Tenants within the marketplace.
Our strategies are dynamic, fluid and tailored specifically based on your needs and your property, ensuring that we will always make recommendations on the leasing strategy and pricing process to achieve a successful final result that provides you with the peace of mind that everything was done at every level to get you the very best outcome.
Property Management Fees
An explanation of the basic fees charged for Property Management services by Everywhere Real Estate.
Note that not all fees will be applicable to you and your rental property, so please ensure to discuss this further with our friendly team to clarify. Furthermore, any fees charged for the management of your investment property by Everywhere Real Estate are fully tax deductable, contributing towards your annual property tax returns
Management Fee
A monthly fee charged as a percentage on rent received for services provided during the ongoing property management of the property. This will cover elements such as collection / receipt of rent, management of ledgers, follow-ups with Tenants, managing maintenance, conduct of comprehensive Routine Inspections, data management, compliance management etc.
Letting Fee
A one-off fee charged at the beginning of a new tenancy which include services such as comprehensive Ingoing Report inspections, reviewing, vetting and processing applications, negotiating lease terms, preparing Lease Agreements, Bond lodgement with RTBA, critical services tenancy transfer management and general preparing of the property for new tenancy.
Advertising
A one-off fee to advertise your property when searching for a new Tenant. Advertising includes photography of your property and editing of images where necessary, creation of advert for online advertising onto popular property websites / portals, submission of your property to perspective Tenants within our database, coordination and supply / installation of advertising billboard at property (where permitted), and conduct and upload of 3D photography and virtual tour at your property.
Sundries / Statement Fee / Technology Fee
A set monthly fee charged each time your rental statement is printed and sent to you.
EOFY Statement
Fee for your End of Financial Year report (Income & Expenditure Statement) which your Accountant will be able to utilise when completing your annual tax return.
VCAT Appearance & Fees
In the unfortunate circumstances where we need to prepare a case and represent you in VCAT.
Marketing Your Investment
Once appointed, it is our job as your Agent to generate energy and interest around your property, and we do this using a range of innovative marketing tools.
Harnessing the power of digital media with virtual tours, video and brilliant photography - we present your property to the world, presenting your biggest investment in the best possible way! Furthermore, we can also prepare beautiful, glossy booklets that are often shared with perspective Tenants and Buyers, creating a physical and emotional attachment which only further increases chances of securing the very best outcomes for Landlords.
Our photography and editing is conducted using the very best technology, often producing high-end magazine quality images and digital videos, which are also used on signboards. Everywhere Real Estate advertising signboards are also able to be designed to include RFID tags, allowing perspective Tenants to simply scan a barcode on the board using a smart-phone or device, instantly taking them to the advertisement and application page. Importantly, we track prospects’ digital inspections and retarget those prospects through our extensive database of prospective tenants.
Our Marketing Packages Include
- Online adverting on the major property portals
- Photography
- 3D virtual tour
- 'For Lease' signboard
- Database marketing (over 3,000 prospective tenants registered on our database throughout Metropolitan Melbourne)
- Unlimited amount of Open for Inspections until leased
Testimonials & Reviews
"Be so good they can't ignore you" - Steve Martin
"The best advertising is done by satisfied customers" - Philip Kotler
"The secret of business, especially these days, is to focus relentlessly on your unfair advantage - the thing you do that others don't" - John Rollwagen
"100% of customers are people. 100% of employees are people. If you don't understand people, you don't understand business" - Simon Sinek
The reason why we are so loved is becuase we love what we do.
Please take the time to read through our reviews on Rate My Agent
Next Steps & Getting the Discussion Started...
Thank you for taking the time to consider our proposal.
We’re excited about the prospect of taking care of your investment property.
If you have any questions, special requests or ideas, please request a call back by clicking below.
We look forward to discussing the next steps from here.